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Niagara College Institute for Global Education and Training

100 Niagara College Boulevard

Welland, Ontario, L3C 7L3, Canada

Hours of Operation

Monday–Friday, 9 a.m.–5 p.m. EDT

Story:

Building Travel Management and Tourism Expertise in Indonesia

Building Travel Management and Tourism Expertise in Indonesia

About this Project

Country:

Republic of Indonesia

Project Type:

Customized Training, Lecturers of Higher Vocational Education

Sector:

Hospitality and Tourism

Delivery Format:

In-Person

Partners:

Ministry of Research Technology & Higher Education (MORTHE), Ministry of Education and Culture, Republic of Indonesia

Project Year & Length:

2019; Six Weeks

The Opportunity

  • Indonesia was looking to enhance their travel management and tourism expertise.
  • Educators from across the country were selected through a proposal process where interested applicants were asked to identify their personal goals, institutional targets, and a clear objective.

Our Approach

  • Hosted two customized NC Travel Management programs over a six-month period and delivered a third additional six-week customized training program to select participants. These programs were offered by Niagara College’s School of Hospitality, Tourism and Sport.
  • Engaged participants in the application of Niagara College’s best practices in the tourism industry with a focus on service-learning methodology.

Partner Outcomes and Success

  • Learning outcomes from the program helped participants find new ways to engage with students in the classroom by integrating applied learning practices.
  • The program led to continued partnerships between NC and participant universities in the polytechnic field in Indonesia. The opportunity also created new partnerships with several Indonesian universities to enhance new curriculum with industry practices.
  • Through this collaborative program, NC faculty learned of Indonesian tourism strategies, particularly in the Bali Region.
  • The knowledge learned during the Retooling Scholarship program at Niagara College was customized and implemented at the educators’ home institutions in Indonesia to have a real impact on students across the country.
  • In addition to learning more about their specific discipline, the educators developed their cultural intelligence, which is an especially powerful skillset in travel management.

Participant Comments

“Every little encounter and experience gained here at Niagara has been enriching and will remain with us forever… NC became a home away from home.” – Nurir Rohmah, Professor, State Polytechnic of Madura

“The lessons learned at Niagara College impact the lecturers, but also their respective institutions and both current and future students in Indonesia.” – Abdullah Helmy, Team Expert, MORTHE

“I believe our students and the local community will benefit… we want to be an institution that is not only offering academics but also improving the local community and economy.” – Nurir Rohmah, Professor, State Polytechnic of Madura

Niagara College's Institute for Global Education and Training

We are highly skilled at deploying unique, tailored applied education solutions to global challenges one community at a time.